General Terms and Conditions

Introduction

Welcome to JAPAN-ON-LINE eSIM. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully.

Use of the Website

You agree to use the website for lawful purposes only. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

Product Purchase

When purchasing data through our website, you agree to provide accurate and complete information. All purchases are subject to our acceptance and availability of the product. All sales are final, and refunds are issued solely at the discretion of JAPAN-ON-LINE eSIM.

Account Security

You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of JAPAN-ON-LINE eSIM and is protected by international copyright laws.

Refund Policy

Refunds are issued solely at the discretion of JAPAN-ON-LINE eSIM. We reserve the right to approve or deny any refund request without obligation to provide justification. All refund decisions are final and subject to verification.

Refunds may only be considered in the event of a verified technical failure or system error that prevents activation or normal use of the eSIM. We do not offer refunds for issues such as SIM-locked devices, user error, accidental deletion or removal of an eSIM, device incompatibility, or network performance issues beyond our control.

Limitation of Liability

JAPAN-ON-LINE eSIM will not be liable for any damages arising from the use of or inability to use this website or our services.

Changes to Terms

We reserve the right to update these terms and conditions at any time. Your continued use of the website following any changes indicates your acceptance of the new terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Japan, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.